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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will open. It contains detailed info about all the operations that you can carry out on that particular page. Each popup opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich collection of tutorial videos describing how to use our Control Panel. They're created for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our extensive FAQ database, which includes questions asked by actual customers and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can get in touch with our fantastic team of customer service technicians available 24/7/365 and ready to help you with any problem. Each trouble ticket you submit will be replied to within sixty minutes (the average support ticket response time being just 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 243526

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com